PRIVACY POLICY
This Privacy Policy explains how Lumivèra (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our website. By using our site, you agree to the terms outlined below.
When you make a purchase or attempt to make a purchase through our site, we collect:
Name, billing address, and shipping address
Payment information (including credit card details)
Email address and phone number
This is referred to as Order Information.
When you visit our site, we automatically collect details about your device and browsing activity, including:
Your web browser, IP address, time zone
Cookies installed on your device
The web pages or products you view
Websites or search terms that referred you to our site
How you interact with our site
We refer to this as Device Information.
We collect Device Information using:
Cookies: Data files placed on your device (learn more or disable at allaboutcookies.org).
Log files: Records of actions on the site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
Web beacons, tags, and pixels: Electronic files that track browsing behavior.
Together, Personal Information includes both Order Information and Device Information.
We use your personal information to:
Process and fulfill your orders, including payments, shipping, and confirmations
Communicate with you regarding your order or customer service inquiries
Screen orders for potential fraud or risk
Provide information or promotions aligned with your preferences
Improve and optimize our site through analytics and advertising effectiveness
We share your information with trusted third parties to help us operate our store:
Shopify powers our online store. Learn more here: Shopify Privacy Policy.
Google Analytics helps us understand site usage. Learn more here: Google Privacy Policy and opt out here: Google Analytics Opt-Out.
We may also share information to comply with legal obligations, respond to lawful requests, or protect our rights.
We may use your information to deliver personalized ads. For more information on targeted advertising, visit the NAI educational page.
You can opt out of targeted ads here:
You may also opt out through the Digital Advertising Alliance’s portal.
Please note that we do not alter our data collection or practices when we receive a Do Not Track signal from your browser.
If you are a European resident, you have the right to:
Access, update, or request deletion of your personal information
Object to certain data uses
Request a copy of the information we hold about you
We process your information to fulfill contracts (such as processing orders) or pursue legitimate business interests. Please note that your information may be transferred outside Europe, including to Canada and the United States.
We will retain your Order Information for our records unless and until you request its deletion.
Additionally, by using our website, you consent to third-party services processing your IP address to determine your location for currency conversion. This uses temporary session cookies so prices appear in your local currency.
Our site is not intended for individuals under the age of 18.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other operational reasons. Updates will be posted here with a revised “Last Updated” date.
For more information about our privacy practices, questions, or complaints, please contact us:
Lumivèra
Email: lumivera25@gmail.com
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